Several more old friends of Mike’s join the team. Debra Patek, an expert on market research and customer analytics and a veteran of two startups, and Lee Fischman, who has spent the last 27 years building costing software. They make it clear: Pricimetrics’ core software product needs refinement. It’s time to build code that is more robust. The team spends several months redesigning our product from the ground up.